Terms of Service

These Terms of Service (the “Terms”) are an agreement between you and Videflo LLC (“Videflo”, “we”, “us”) covering your use of the Videflo iPhone app and this website (together, the “Service”).

By downloading, installing, or using Videflo, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

You must be old enough to form a binding contract in the country where you live, and at least the minimum age required by the App Store for this app, to use Videflo. The minimum age differs by country: it is higher in some places, and several countries set a separate minimum age for consenting to online services.

If you are under that age, you may use Videflo only with the involvement of a parent or guardian, who accepts these Terms on your behalf and is responsible for your use of the app.

Owner to state the specific minimum age and confirm it matches the App Store age rating across the launch markets. Revisit before adding EU countries, where the digital-consent age is 13 to 16 depending on the member state.

If you use Videflo on behalf of a household or family, you are responsible for making sure anyone who uses your device follows these Terms.

Videflo is an iPhone app for recording home videos. It lets you create a “Tape” for an event or chapter of life, add recordings to that Tape over time, watch a Tape as one continuous video, organise Tapes into Collections, and export copies of your Tapes.

Videflo stores your recordings on your device. It does not currently provide cloud backup, cross-device sync, sharing between accounts, web playback, or an Android version, and nothing in these Terms should be read as a commitment to build them.

Videflo is currently offered through the Apple App Store in the United States, Canada, Australia, and New Zealand. We expect to add more countries over time. Pricing, currency, and the languages the app is offered in vary by region and can change.

Being able to download Videflo in your country is not a representation that it complies with any local requirement beyond those Apple applies, and you are responsible for your own compliance with the law where you use it.

You are responsible for:

• the device you use, its passcode, its storage space, and its backups;
• what you record, and for having the right and any necessary consent to record the people who appear in your videos;
• complying with the laws that apply where you record, including laws about recording other people and about audio recording; and
• keeping your own copies of anything you cannot afford to lose.

Your recordings, Tapes, Collections, names, and cover photos are yours. You keep all rights in them. We claim no ownership of your content.

Because your content stays on your device, we do not need — and do not ask for — a licence to host, distribute, or display it. If you choose to send us content as part of a support request, you give us permission to use it only to help you with that request.

Videflo is local-first: your recordings live on your iPhone. Video files are large, and it is your responsibility to keep enough free storage for the recordings you make.

Some features of Videflo may require a paid subscription. Where offered, subscriptions are sold as auto-renewable monthly or yearly plans through the Apple App Store.

The price and billing period that apply to you are the ones shown to you by Apple at the moment of purchase. Prices are set and displayed by Apple, are charged in your local currency, and may differ by region and change over time.

Videflo does not currently offer a free trial. If an introductory offer or trial is made available in future, its terms will be shown by Apple before you purchase.

• Payment is charged to your Apple Account at confirmation of purchase.
• A subscription renews automatically for the same period unless you cancel it at least 24 hours before the end of the current period.
• Your Apple Account is charged for the renewal within 24 hours before the end of the current period, at the then-current price for your plan.
• Apple manages billing, receipts, and renewal notices. We do not process or store your payment details.

You can cancel at any time in your Apple Account subscription settings on your iPhone. Cancelling stops future renewals; your subscription remains active until the end of the period you have already paid for.

Deleting the Videflo app does not cancel a subscription — the subscription is held in your Apple Account, so it must be cancelled there. The Support page explains where to find it.

Purchases made through the App Store are billed by Apple, and refunds are handled by Apple under Apple’s policies. We are not able to issue a refund for an App Store purchase ourselves.

To request a refund, use Apple’s “Report a Problem” process or contact Apple Support. If you believe something in Videflo is not working as it should, please also write to support@videflo.com so we can try to fix it.

If you reinstall Videflo or set up a new iPhone, you can use Restore Purchases in the app to restore an eligible active subscription that was bought with the same Apple Account.

Restoring a purchase restores access to paid features only. It does not restore your recordings, which are stored on the device where they were made.

You agree not to:

• use Videflo to record anyone unlawfully or without required consent;
• use Videflo to create or store content that is illegal, or that exploits or endangers a child;
• reverse engineer, decompile, or attempt to extract the source code of the app, except to the extent that applicable law expressly permits it;
• interfere with or attempt to circumvent security, licensing, or purchase verification; or
• copy, resell, sublicense, or redistribute the app or any part of it.

Recording laws differ sharply between countries and, in the United States, between states — some require the consent of everyone being recorded, particularly for audio. You are responsible for knowing and following the rules that apply where you are recording.

Videflo is provided from the United States and is subject to its export control and sanctions laws, as well as those of any other country that applies to you.

By using Videflo, you confirm that:

• you are not located in, and are not ordinarily resident in, a country or territory subject to comprehensive United States sanctions;
• you are not listed on any United States government list of prohibited or restricted parties; and
• you will not export, re-export, or transfer Videflo in breach of those laws.

Apple applies its own controls on where the App Store distributes apps, which operate independently of these Terms.

These Terms are written in English. If we provide a translation, it is offered for convenience only, and the English version governs to the extent the two conflict — except where the law of your country requires otherwise, in which case the version in your language governs.

The Videflo app, this website, the Videflo name and wordmark, and the design, text, and graphics we create are owned by Videflo LLC and protected by intellectual property laws.

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use one copy of the app on Apple-branded devices you own or control, as permitted by the App Store Terms of Service, for your own non-commercial use. No other rights are granted.

If you send us ideas, suggestions, or feature requests, we may use them to improve Videflo without any obligation, payment, or confidentiality, and without giving you any rights in the result. Please do not send us anything you consider confidential or that you do not want us to use.

Videflo is distributed by Apple and uses Apple services for downloads, purchases, and restoring purchases. Your use of the App Store and your Apple Account is governed by Apple’s terms, not ours.

You acknowledge that Apple has no obligation to provide maintenance or support for Videflo, and that Apple is a third-party beneficiary of these Terms and may enforce them against you. Counsel to confirm the full set of Apple-required licensed-application terms is present.

We may add, change, or remove features, or stop offering Videfloaltogether. We may also stop supporting older versions of iOS.

If we discontinue the Service, we will make reasonable efforts to give notice so you can export your Tapes. Your recordings remain on your device regardless.

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or free from data loss, that a recording will always succeed, or that a recording, Tape, or export will be preserved. You are responsible for your own backups.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you, and nothing in these Terms limits rights you have under mandatory consumer protection law.

To the maximum extent permitted by law, Videflo LLC will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, recordings, or memories, loss of profits, or loss of goodwill, arising out of or relating to your use of the Service.

To the maximum extent permitted by law, our total liability for all claims relating to the Service is limited to the greater of the amount you paid us (or paid Apple for Videflo) in the twelve months before the claim, or twenty-five United States dollars (US$25).

These limits apply even if we have been advised of the possibility of such damages, and even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Nothing in this section limits liability that cannot be limited by law — including liability for death or personal injury caused by negligence, for fraud, and for any consumer guarantee that applicable law says cannot be excluded, such as those under the Australian Consumer Law and New Zealand’s Consumer Guarantees Act 1993.

You agree to indemnify and hold harmless Videflo LLC and its officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your use of the Service, your content, or your breach of these Terms — including a claim brought by someone who appears in a recording you made.

You may stop using Videflo at any time by deleting the app. Remember to cancel any subscription separately in your Apple Account settings.

We may suspend or terminate your access to the Service if you materially breach these Terms or if we are required to do so by law. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — continue to apply.

Videflo LLC is a Utah limited liability company. These Terms and any dispute arising out of them are governed by the laws of the State of Utah, United States, excluding its conflict-of-laws rules.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Talk to us first

If something goes wrong, please contact us at legal@videflo.com before starting formal proceedings, and describe the problem and the outcome you are looking for. We will make a genuine effort to resolve it with you within 30 days. Most problems are settled this way, and it costs neither of us anything.

If that does not resolve it

Any dispute that is not resolved informally will be brought exclusively in the state and federal courts located in Utah, and you and Videflo LLC each consent to the personal jurisdiction of those courts — except where the paragraph below gives you a different right.

Purchases are made from Apple rather than from us, so a dispute about billing, a charge, or a refund is generally between you and Apple. See Refunds.

Counsel to confirm this venue and consumer carve-out are enforceable in the markets Videflo will be sold in, and to advise whether any market requires additional or different dispute-resolution wording.

We may update these Terms as Videflo changes or as the law requires. When we do, we will revise the “Last updated” date at the top of this page.

If a change is material, we will make reasonable efforts to notify you before it takes effect. Continuing to use Videflo after a change takes effect means you accept the updated Terms.

Questions about these Terms:

• Legal: legal@videflo.com
• Support: support@videflo.com
• Postal address: [Business address to be provided]

Videflo LLC — legal entity name to be confirmed on business registration.