Exporting is the most demanding thing Videflo does, so it's the most sensitive to a full or busy iPhone. The good news is that a failed export never harms your recordings — the originals are untouched whatever happens.
Preparation fails or stalls
Free up storage. This is the usual culprit.
Preparing needs room for a whole new file roughly the size of the Tape. Delete prepared copies of other Tapes first — that costs you nothing.
Turn off Low Power Mode.
Keep Videflo on screen while it works, with the phone plugged in.
Preparation continues briefly in the background, but iOS eventually suspends it — and a Tape shown as interrupted needs a fresh Prepare Again.
Try preparing Without Timestamp.
Burning the date in is more work than a plain copy, so it's the more fragile of the two on a busy phone.
Check Manage Recordings for anything unavailable.
A recording whose file is missing will stop the whole Tape preparing. Delete it and try again.
A failed preparation loses nothing
Videflo builds the export as a separate file and only puts it in place once it's complete and checked. If it fails, your recordings and any previous prepared copy are both exactly as they were.
It won't save to Photos
- Turn on Settings → Videflo → Photos so Videflo can add to your library.
- Make sure there's free space — the exported copy needs room of its own alongside the prepared file.
- If iCloud Photos is mid-sync and short of space, let it finish first.
It exported but I can't find it
- Open the Photos app and look in Recents — it arrives with today's date, not the date it was filmed.
- Check Albums → Videos.
- On a very large library, sort Recents so newest is first.
It says “Tape Changed”
You've added, trimmed, or deleted a recording since the Tape was prepared, so the prepared file no longer matches. Choose Prepare Again to build a fresh one that includes the change. Nothing is wrong.
Tips
Start big exports plugged in, with the screen on, and leave the phone alone. It's dull advice and it works.
Export a shorter Tape first to prove the whole path works before committing to a two-hour one.
Once you've exported and checked the file, delete the prepared copy to reclaim the space.
Frequently asked
Can I export while doing something else in the app?
Yes — preparation runs in the background within the app, and you can browse, watch, and record while it works.
Why did preparation restart from the beginning?
An export can't be resumed part way through, so if iOS suspends it the only honest option is to start again. Keeping the app on screen avoids it.
Does a failed export leave a broken file behind?
No. An incomplete export is cleaned up rather than kept, so you're never left with a half-finished video pretending to be a whole one.
Related articles
Preparing and exporting a Tape
Exporting a whole Tape as one ordinary video file, saved into your Photos library.
How much space Tapes use, and how to free some up
Where the gigabytes go, what's safe to delete, and what the low-storage warning means.
The app crashes, freezes, or won't open
The general fixes, in the order worth trying them — and the one thing not to do.
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