Subscription
The plan, storage capacities, restoring a purchase, and cancelling, all through Apple.
3 articles
The subscription, storage capacities, and what's included
One monthly subscription with Videflo Cloud included, three storage sizes, and how billing works through the App Store.
Changing, cancelling, or refunding a subscription
All of it happens in your Apple Account. Here's exactly where to look.
Restoring a purchase
Getting your subscription back after reinstalling or setting up a new phone.
Other topics
Getting Started
What Videflo is, how to install it, and how to make your very first Tape.
6 articlesRecording
Using the camera, adding to a Tape, and what happens when you're interrupted.
6 articlesTapes & Library
Naming, tidying, pinning, and finding the Tapes you've made.
4 articlesCollections
Grouping Tapes that belong together, like folders for years.
1 articlePlayback
Watching a Tape back, moving through it, and the date stamp on screen.
3 articlesExporting
Saving a Tape, or one recording, to Photos as an ordinary video.
2 articlesShared Tapes
Inviting family to a Tape, adding to someone else's, Friends & Family, and notifications.
3 articlesVideflo Cloud & Storage
How backup works, freeing space on your phone, and moving to a new one.
3 articlesPrivacy & Security
Your account, where your recordings live, who can see them, and what Videflo never does.
1 articleApp & Settings
Every screen in Settings explained, plus updates and getting in touch.
3 articlesTroubleshooting
When something isn't working, start here.
6 articles