Subscription
Plans, billing, restoring a purchase, and cancelling — all through Apple.
3 articles
Plans, prices, and what a subscription includes
Monthly or yearly, what you get, and how billing works through the App Store.
Changing, cancelling, or refunding a subscription
All of it happens in your Apple Account — here's exactly where to look.
Restoring a purchase
Getting your subscription back after reinstalling or setting up a new iPhone.
Other topics
Getting Started
What Videflo is, how to install it, and how to make your very first Tape.
6 articlesRecording
Using the camera, adding to a Tape, and what happens when you're interrupted.
6 articlesTapes & Library
Naming, tidying, trimming, and finding the Tapes you've made.
5 articlesCollections
Grouping Tapes that belong together, like folders for years.
1 articlePlayback
Watching a Tape back, moving through it, and the date stamp on screen.
3 articlesExporting & Sharing
Turning a Tape into an ordinary video file you can keep or send.
3 articlesStorage & Backup
How much space Tapes use, freeing some up, and keeping a second copy.
2 articlesPrivacy & Security
Where your recordings live, what leaves your iPhone, and what doesn't.
1 articleApp & Settings
Every switch in Settings explained, plus updates and getting in touch.
3 articlesTroubleshooting
When something isn't working, start here.
5 articles